1. As a customer, do you really know what you want? Are you able to convey this to the provider?
2. As a provider, do you really know what the customer wants? Are you able to understand what the customer is conveying and turn this into understandable specifications for:
- your developers; your testers; your trainers
- your customer, to sign off against
3. As a customer, do you still know what you want once you’ve got the software in front of you? If the software does not do what you want - where did what you want go amiss?
Please tell me how you want it to work, rather than keep telling me what I have given you is not what you wanted. Assumptions annoy me a lot, especially when they are not communicated to me.
I think I have come to the realisation that software development is not for me. Maybe a change in tack is required: maybe moving back into a more administrative role - SQL DBA or 2nd/3rd line hardware/desktop support.
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Maybe you retrain as something? My housemate’s friend, moved from Oxfordshire to the Lake District and is taking a walkers’ guide course,so she can lead walks with groups.