“Id be graceful for an direction.”
The level of English skills on helpdesks is quite sad sometimes. Ok - I don’t know how to use commas and hyphens.
Do kids actually learn anything at school, apart from how to write in text-speak?
I despair
February 16th, 2007 | random
6 comments ↓
what kind of helpdesks? the international sort?
The kind that are quite close to us.
When I read your post and logged into comment I was going to say I hoped it wasn’t anyone we knew …. oh well
ps was I the inspriation behind this? given my IM style typing?
No you weren’t the inspiration behind this, Saj. The original quote is not yours, so don’t worry.
They should read this perhaps?
http://smarterit.blogspot.com/2007/02/five-levels-of-customer-service.html